Quick access to play. Browse the Game Pass library, download your next favorite game, and launch it directly from the app. Organize your games any way you like and launch them when you’re ready to play. Even play console games with friends from the cloud. Troubleshoot game issues on Xbox Step 1: Check for known issues. If you see an error code, enter the code in search results to find out how to... Step 2: Restart the game. Sometimes a game freeze or startup problem can be caused by a temporary issue that can be... Step 3: Power cycle your console. ...Sep 19, 2022 · Tarik, Is the game in question installed on the internal or external HD? Test this process too Press the Xbox button to open the dashboard. Select System > Settings > System > Console Information Select Reset Console. Restore and keep my games and apps. Rest assured, you won't miss games or saves The version numbers may be different depending on what you have installed. 3. Restart your PC. 4. Once restarted open Microsoft Store find Gaming Services and install, it will now work. Hope this helps. Microsoft however your updating or installing gaming services, it has the potential to fail, if it fails the user is stuffed, took me hours to ...Aug 28, 2020 · Xbox One Digital game won’t install (Installation Stopped) Anytime i try to install a game (Apex Legends) on my Xbox One it tells me that the Installation is stopped. Ive restarted my router, restarted my xbox hard restarted it. Ive tried everything. This thread is locked. You can follow the question or vote as helpful, but you cannot reply ... Dec 9, 2021 · We congratulate every developer that was nominated and won this year. Xbox was fortunate to be nominated across nine categories, including Game of the Year, Best Sim/Strategy Game, Best Action/Adventure Game, Best Sports/Racing Game, and more. Nov 2, 2021 · Try these methods to fix the Store one by one to see if one of them will solve the problem. Clear the Microsoft Store cache. 1. Press the 'Windows + r' keys and type 'wsreset.exe' (without the quotes) 2. An command prompt window opens and then closes after approximately 10 seconds. Powershell fix. time and date. delete hkeys. delete whole microsoft store app. use windows pro updater tool. Reset / Repair on all involved apps, using the buttons, cmd, powershell. Make sure everything is up to date (Windows 21H1 current) etc... Literally anything and everything on every single forum, xbox, redit, random articles, etc.Press Windows + G on your keyboard. This should open up the Game Bar. If it doesn’t, here’s how to enable it: Go to the Start Menu. Click on the cog icon to open Settings. Click on “Gaming ...Jul 5, 2022 · Click on the “ Settings ” icon on your PC and go to “Apps”. Here look for the “ Xbox app ” and click on “Advanced”. You will see an option of “Repair” or “Reset,” click on it. After following these steps, restart the PC. Now the name of the Xbox app has been changed to Xbox Console Companion app. This advanced Xbox app ... On your EA Desktop App please follow the steps below: Go to Settings, under my account you will see "manage", you will be redirected to the EA webpage, from there go to "Connections". Please check if the Xbox profile that has an active Xbox Game Pass subscription is the one that you will see from there. Once confirmed that the correct Xbox ...Nov 10, 2018 · In reply to LindaOlson1's post on November 10, 2018. Hey Linda thanks for keeping in touch! We suggest in this case to Powercycle the console first to make sure everything is fresh. If that doesn't do the trick then the next step would be to clear the game cache: How to clear Game Cache on the Xbox One: Settings. System. Sep 23, 2022 · Step 1: Press the Xbox button on your controller and hold for a few seconds. Step 2: Select Restart console from the options. Step 3: Select Restart in the confirmation dialog box that appears. Note: You can also choose to switch off the connection for Xbox and remove the wires to ensure a complete restart. May 5, 2022 · The new Xbox app is the primary destination for gamers to connect with their friends, browse for games, and experience Xbox Game Pass for PC. 3] Upgrade to the latest version of Windows 11/10 May 5, 2022 · Here’s what you need to do. Step 1: Open the Xbox app on your computer. Step 2: Click on the profile name at the top and go to Settings. Step 3: Go to the General tab and change the location ... Replied on November 5, 2019. Report abuse. Check Xbox Live service status/Restart app/Restart Xbox One console. ... If your console is frozen (hangs), perform a hard reset then restart your console by pressing Xbox button to open the guide, select Settings>Restart Console>Select Yes to confirm. This process resets the cache on your console.IF all games don't launch properly (key word ALL) create a new local account to resolve. if this doesn't resolve it, you need to do the XBox app uninstall/powershell clean, then create another new local account and try that way. do the XBox app uninstall/powershell clean. cycle your auto date/time and timezone setting.Press Xbox button to open guide. Select System. Select Settings. Select Account. Select Remove Accounts. Select the account you want to remove, then select Remove. Once you remove the account, download the profile again. Press Xbox button to open guide. Choose your gamerpic on the top left corner of the screen.Press the Xbox button on your controller to open the guide and go to Profile & system > Settings > Devices & connections > Remote features. Check the box to enable remote features. For Power options, select Sleep mode. Note If the console isn’t set to Sleep mode, remote features won’t work.Select Profile & system > Settings > General > Power options. Select Shutdown (energy saving) mode. Perform a hard power cycle by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it. Try your disc again.Settings > Network Settings > NAT type => It should be open. If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP). Quick access to play. Browse the Game Pass library, download your next favorite game, and launch it directly from the app. Organize your games any way you like and launch them when you’re ready to play. Even play console games with friends from the cloud. Try these methods to fix the Store one by one to see if one of them will solve the problem. Clear the Microsoft Store cache. 1. Press the 'Windows + r' keys and type 'wsreset.exe' (without the quotes) 2. An command prompt window opens and then closes after approximately 10 seconds.Let's get into details: I'm currently playing Avengers, when I opened Xbox app and clicked on Play button, it didn't started the loading screen, then I switched to another game among the cloud games, it opened the loading screen (green rocket) and stayed there forever. After that I closed everything, restarted the PC and tried again, nothing. Oct 31, 2021 · On your EA Desktop App please follow the steps below: Go to Settings, under my account you will see "manage", you will be redirected to the EA webpage, from there go to "Connections". Please check if the Xbox profile that has an active Xbox Game Pass subscription is the one that you will see from there. Once confirmed that the correct Xbox ... Solution 1: Restart the app. Solution 2: Restart your console. Solution 3: Uninstall and reinstall app. Solution 4: Check Xbox Live service status/Restart app/Restart Xbox One console. Solution 5: If games won’t open, exit the Home screen. Solution 6: Reboot the console. Solution 7: Test network connection.Due to this game needs large space to install, Xbox One game installation stopped also occurs if your hard drive does not have enough space to install Xbox game. Sometimes the out-of-date console also might cause the problems with Xbox One installation. It is reported that some users encounter the installation problem while trying to install ...Dec 8, 2022 · Xbox is grateful to have had As Dusk Falls winning for Games for Impact and nominated for Innovation in Accessibility, and Starfield for Most Anticipated Game. You can see the full list of winners and nominees here on the official site for The Game Awards . 1-reinstall gaming services. 2-format my pc. 3-close it and re open it. 4-open the game from desktop , xbox app , microsoft store. 5-restart my pc over and over to see if it has any connection with the game open or not. 6-reinstall xbox app. 7-reinstall the games. This thread is locked.Jul 21, 2019 · Report abuse. If the game has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows. 5 people found this reply helpful. ·. Step 4: Try updating on your PC. If you’re still having issues, try updating your controller on a Windows PC by using the Xbox Accessories app. For steps on how to do this, see the “Update on PC” section at: Update your Xbox Wireless Controller. If this doesn’t solve the issue, your controller needs to be replaced. To remove the designation: Under the details of the device, select Remove offline play. On the confirmation screen, select the I’m ready to remove offline play on this PC checkbox. Select Confirm to confirm and remove this as your designated offline device. Note This will count as one of your three changes per year.Press Xbox button to open guide. Select System. Select Settings. Select Account. Select Remove Accounts. Select the account you want to remove, then select Remove. Once you remove the account, download the profile again. Press Xbox button to open guide. Choose your gamerpic on the top left corner of the screen.Relaunch the game to see if the game won’t install. Check The Server For Any Issues. The Xbox One game won’t install discs may also result from server issues. Hence, checking the server might help in solving the issue. Some users have said this issue might also result from problems with Xbox Live services like purchase and content usage. Troubleshoot problems with cloud gaming. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. Most audio and video issues experienced during cloud gaming are caused by problems with the network connection. For the best cloud gaming experience, make sure your ...Type "wsreset" and run it as administrator. Wait for the process to finish. Verify that the errors have been corrected. If they have not been corrected: HOME. Type Powershell and run it as administrator. Copy this command: Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register ...Nov 5, 2019 · Replied on November 5, 2019. Report abuse. Check Xbox Live service status/Restart app/Restart Xbox One console. ... If your console is frozen (hangs), perform a hard reset then restart your console by pressing Xbox button to open the guide, select Settings>Restart Console>Select Yes to confirm. This process resets the cache on your console. Step 3: Eject the game disc and power cycle the console. Eject the game disc. Press and hold the Xbox button to open the Power Center. Select Restart console. Select Restart. Note If the console appears to be frozen, press and hold the Xbox button on the console for about 10 seconds until the console turns off. Jul 28, 2023 · Instant Answer. To play original Xbox games, install an official Xbox 360 hard drive on your console and update the system. Insert the disc or download the game from the Xbox store. If the original Xbox game is compatible with Xbox 360, it will automatically start on a fresh save file. Step 4: Try updating on your PC. If you’re still having issues, try updating your controller on a Windows PC by using the Xbox Accessories app. For steps on how to do this, see the “Update on PC” section at: Update your Xbox Wireless Controller. If this doesn’t solve the issue, your controller needs to be replaced. May 6, 2022 · PC Xbox app won't launch games When I click on "play" nothing happens. No errors or smth. I tried many solutions from similar topic but it's not working. Reinstall Xbox, reinstall gaming services, update Windows using media creation tool from official site, sync the time, repair and reset the apps But i found out the thing. Sep 27, 2022 · Follow the instructions below for step-by-step instructions on enabling the Xbox Game Bar functionality on Windows 11: Press Windows key + I to open up the Settings menu of Windows 11. Once you’re inside the Settings menu, click on the Gaming tab from the vertical menu on the left. Accessing the Gaming tab on Windows 11. Troubleshoot problems with cloud gaming. To see where cloud gaming is currently supported, see the “Cloud gaming (Ultimate only)” column in: Xbox Supported Countries/Regions. Most audio and video issues experienced during cloud gaming are caused by problems with the network connection. For the best cloud gaming experience, make sure your ...Go to Update & security (Windows Update on Windows 11), then select Check for updates. Check your Game Bar settings. Press the Start button , then choose Settings. Go to Gaming > Xbox Game bar, then turn on Record game clips, screenshots, and broadcast using Game bar. When playing a game, press the Windows logo key + G to open Game Bar.Sep 23, 2022 · Step 1: Press the Xbox button on your controller and hold for a few seconds. Step 2: Select Restart console from the options. Step 3: Select Restart in the confirmation dialog box that appears. Note: You can also choose to switch off the connection for Xbox and remove the wires to ensure a complete restart. Sep 27, 2022 · Follow the instructions below for step-by-step instructions on enabling the Xbox Game Bar functionality on Windows 11: Press Windows key + I to open up the Settings menu of Windows 11. Once you’re inside the Settings menu, click on the Gaming tab from the vertical menu on the left. Accessing the Gaming tab on Windows 11. 1. Open Apps in settings, search for Microsoft Store in Apps & features "Search this list". 2. Click Advance, then Reset. 3. Open Microsoft Store, click Downloads & updates, then click Get updates (even if there's noting) 3.1 update Xbox App through Microsoft Store.Type "wsreset" and run it as administrator. Wait for the process to finish. Verify that the errors have been corrected. If they have not been corrected: HOME. Type Powershell and run it as administrator. Copy this command: Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register ...Apr 4, 2023 · This will take you to the Xbox Game Pass cache folder. Delete all the files in the folder. Reset the Xbox Game Pass app, go to the Start menu, find the Xbox Game Pass app, right-click it, and select "App settings." Scroll down and click on the "Reset" button to reset the app to its default settings. Reply. Earn more with Microsoft Rewards. Rewards on Xbox is part of the Microsoft Rewards program. The points you earn on Xbox, searching on Microsoft Bing, browsing with Microsoft Edge, and shopping in the Microsoft Store, all accrue to your Microsoft Rewards points balance. LEARN MORE.Jul 19, 2018 · Fix stuck Xbox One game installs easily. Remove the disc from your Xbox One, Xbox One S or Xbox One X. Press the Xbox Logo on your controller to open the Guide. Use RB to switch to the System page ... The best vocal/motion-capture/FMV performance of the year. The most impressive advancement of the year for gaming hardware. The best efforts to ensure everyone gets to play. To be eligible for IGN ...4. Restart the Xbox services and Gaming Services. Press Windows + S to launch the Search menu, enter services in the text field at the top, and click on the relevant search result. Now, please scroll down and locate all the Gaming Services entries here, right-click on them and select Restart from the context menu.Steps to Repair or Reset the Xbox Game Bar application: Step 1: Press the Windows + I or manually search for settings to open the Settings on your computer. Step 2: On the right pane, Navigate to the Apps section and click on Installed Applications. Step 3: Search for Xbox Game Bar or manually find the application.To remove the designation: Under the details of the device, select Remove offline play. On the confirmation screen, select the I’m ready to remove offline play on this PC checkbox. Select Confirm to confirm and remove this as your designated offline device. Note This will count as one of your three changes per year.Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.When you open the page, go to the "Help with games" section in order to find the right path to look for help... Additional information on Game support can be found here: How do I get the right game support? . If you have questions about enforcement, please go here Enforcements | Xbox Support.On top of those day-one titles, Xbox Game Pass' July 2023 new games also include a few fun little indies such as The Cave, Techtonica, Arcade Paradise, and The Wandering Village. But by far the ...Sep 19, 2022 · Tarik, Is the game in question installed on the internal or external HD? Test this process too Press the Xbox button to open the dashboard. Select System > Settings > System > Console Information Select Reset Console. Restore and keep my games and apps. Rest assured, you won't miss games or saves Sign in with your Microsoft account and select Show details under the device that you want to remove. Then select Manage > Remove to remove the device from your account. You can sign in to your Microsoft account on up to 10 devices at the same time when using the Xbox app. This includes Xbox consoles, Windows 10 PCs, and mobile devices running ...Tarik, Is the game in question installed on the internal or external HD? Test this process too Press the Xbox button to open the dashboard. Select System > Settings > System > Console Information Select Reset Console. Restore and keep my games and apps. Rest assured, you won't miss games or savesClick on the “ Settings ” icon on your PC and go to “Apps”. Here look for the “ Xbox app ” and click on “Advanced”. You will see an option of “Repair” or “Reset,” click on it. After following these steps, restart the PC. Now the name of the Xbox app has been changed to Xbox Console Companion app. This advanced Xbox app ...The following steps will create a new partition (drive D) on your Shadow PC by borrowing space from its C drive. These instructions assume that you only have one drive (C) currently. 1. Open the Disk Management app by pressing WIN-R and entering "**diskmgmt**.msc", then hitting Enter. 2.Dec 31, 2021 · This is like a Windows reset, but based purely on the app. To do this, navigate to the App Settings screen for Xbox Game Bar, this time clicking Reset. Again, wait while the app is reset, then try using it again. 3. Disable Xbox Game Bar. Another option is to disable the Xbox Game Bar. This won't repair it, but will at least stop you using it. 6. Repair the Xbox app. Press Windows + I to launch Settings, and select Apps from the tabs listed in the navigation pane on the left. Click on Apps & features on the right. Scroll down, locate and click on the ellipsis next to Xbox, and select Advanced options from the menu. Click on Repair under Reset.4. Restart the Xbox services and Gaming Services. Press Windows + S to launch the Search menu, enter services in the text field at the top, and click on the relevant search result. Now, please scroll down and locate all the Gaming Services entries here, right-click on them and select Restart from the context menu.Mar 7, 2023 · Solution 1: Restart the app. Solution 2: Restart your console. Solution 3: Uninstall and reinstall app. Solution 4: Check Xbox Live service status/Restart app/Restart Xbox One console. Solution 5: If games won’t open, exit the Home screen. Solution 6: Reboot the console. Solution 7: Test network connection. Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.Xbox PC download stuck and can't cancel. Tring to predownload The Ascent from XGP yesterday but I did not finish the download. Resuming download today everything was fine until it hit 68% and stuck. The download speed is 0 MB/S. I can't stop nor cancel the download. Everytime I press "cancel" it shows "Canceling download" but actually nothing ... Report abuse. If the game has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows. 5 people found this reply helpful. ·.Earn more with Microsoft Rewards. Rewards on Xbox is part of the Microsoft Rewards program. The points you earn on Xbox, searching on Microsoft Bing, browsing with Microsoft Edge, and shopping in the Microsoft Store, all accrue to your Microsoft Rewards points balance. LEARN MORE.Type "wsreset" and run it as administrator. Wait for the process to finish. Verify that the errors have been corrected. If they have not been corrected: HOME. Type Powershell and run it as administrator. Copy this command: Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register ...Am trying to download a game on the Xbox app but it always seems to be stuck on 98% download (the file is 3.8GB but it's downloading 3.9GB, I don't know if this is important or not, but I thought the context might help). Have tried updating my pc, resetting it, and updating the Xbox app, gaming services, etc., but nothing seems to work, have ...Xbox PC download stuck and can't cancel. Tring to predownload The Ascent from XGP yesterday but I did not finish the download. Resuming download today everything was fine until it hit 68% and stuck. The download speed is 0 MB/S. I can't stop nor cancel the download. Everytime I press "cancel" it shows "Canceling download" but actually nothing ...Xbox PC download stuck and can't cancel. Tring to predownload The Ascent from XGP yesterday but I did not finish the download. Resuming download today everything was fine until it hit 68% and stuck. The download speed is 0 MB/S. I can't stop nor cancel the download. Everytime I press "cancel" it shows "Canceling download" but actually nothing ... Here’s what you need to do. Step 1: Open the Xbox app on your computer. Step 2: Click on the profile name at the top and go to Settings. Step 3: Go to the General tab and change the location ...Relaunch the game to see if the game won’t install. Check The Server For Any Issues. The Xbox One game won’t install discs may also result from server issues. Hence, checking the server might help in solving the issue. Some users have said this issue might also result from problems with Xbox Live services like purchase and content usage. Open Xbox app. Click the profile menu in the top-right and select the Settings options. Click on General. (Optional) Under the “Game install options” section, select the drive to install games by default. Click the Change folder option. Select the new folder location to store Xbox games. Click the Select Folder button.If you experience issues with Games that use the Paradox Launcher on Xbox Game Pass, it can be a problem with your antivirus and ransomware protection software. To fix this, you can try the following: First make sure you have no Paradox related processes in the background. You can check this for example via the Task Manager on Windows.To delete a local saved game: -Remove the disc from your console. -Press the Xbox button to open the guide. -Go to System. -Select Settings. -Go to System. -Select Storage. -Select Clear local ...The best vocal/motion-capture/FMV performance of the year. The most impressive advancement of the year for gaming hardware. The best efforts to ensure everyone gets to play. To be eligible for IGN ...2. Press Windows Key + i and go to apps, search for ''gaming services'' click ''advanced options'' and then ''terminate, repair and reset. Try installing the game again. 3. Launch PowerShell as an administrator and enter. The Microsoft Store will open and ask to install Gaming Services, install. Then try installing any game again.Aug 10, 2021 · Step 1: Click Update & security on the Settings page to continue. Step 2: Click Recovery and click Get Started on the right to continue. Step 3: Choose Keep my files to reset your PC. Step 4: Read the subsequent messages and click Reset. Here's how I fixed it. -You have to go to file explorer and find the captures folder. -The right click the folder and click cut. -Then find a new drive to move it to that has more space. -Once you have right click on the folder then press paste. -It will then move all the files to the new drive. -Once it transfers all should be fixed.Jul 21, 2019 · Report abuse. If the game has downloaded completely, but will not launch from the Installed Games sidebar in the Xbox app, please try launching the title from the Start menu or the Microsoft Store on Windows. 5 people found this reply helpful. ·. Open Xbox app. Click the profile menu in the top-right and select the Settings options. Click on General. (Optional) Under the “Game install options” section, select the drive to install games by default. Click the Change folder option. Select the new folder location to store Xbox games. Click the Select Folder button.Mar 7, 2023 · Solution 1: Restart the app. Solution 2: Restart your console. Solution 3: Uninstall and reinstall app. Solution 4: Check Xbox Live service status/Restart app/Restart Xbox One console. Solution 5: If games won’t open, exit the Home screen. Solution 6: Reboot the console. Solution 7: Test network connection. Select Update & Security > Troubleshoot > Additional trouble-shooters. Select Windows Store Apps > Run the trouble-shooter. To run the trouble-shooter on Windows 11: Press the Search button on the taskbar, type settings, and then select Settings. Select System > Troubleshoot > Other trouble-shooters. Scroll down to Windows Store Apps and press Run.Here’s what you need to do. Step 1: Open the Xbox app on your computer. Step 2: Click on the profile name at the top and go to Settings. Step 3: Go to the General tab and change the location ...
1. Change the Region on your PC. Press Win + I to open Settings. Select the Time & Language option from the left. Click on Region under Time and Language. Click the drop-down menu for Country or Region and select one of the countries listed on the Game Pass supported country page here. Reboot the computer (optional).. Pixel perry
Fix stuck Xbox One game installs easily. Remove the disc from your Xbox One, Xbox One S or Xbox One X. Press the Xbox Logo on your controller to open the Guide. Use RB to switch to the System page ...Go to Update & security (Windows Update on Windows 11), then select Check for updates. Check your Game Bar settings. Press the Start button , then choose Settings. Go to Gaming > Xbox Game bar, then turn on Record game clips, screenshots, and broadcast using Game bar. When playing a game, press the Windows logo key + G to open Game Bar.Type “Apps and features” on your Windows search bar, and open “ Apps & Features ”. Find the Xbox App on the list. It should be listed as “Xbox.”. Click it. Select Advanced Options. Scroll down and hit the Repair button. If there’s a separate Xbox Game Pass app on your PC or other Xbox apps, do the same with them.Select Profile & system > Settings > General > Power options. Select Shutdown (energy saving) mode. Perform a hard power cycle by holding down the Xbox button on the console for 10 seconds. Once the console has completely shut down, press the Xbox button on the console again to restart it. Try your disc again.Fix stuck Xbox One game installs easily. Remove the disc from your Xbox One, Xbox One S or Xbox One X. Press the Xbox Logo on your controller to open the Guide. Use RB to switch to the System page ...2. Press Windows Key + i and go to apps, search for ''gaming services'' click ''advanced options'' and then ''terminate, repair and reset. Try installing the game again. 3. Launch PowerShell as an administrator and enter. The Microsoft Store will open and ask to install Gaming Services, install. Then try installing any game again.Quick access to play. Browse the Game Pass library, download your next favorite game, and launch it directly from the app. Organize your games any way you like and launch them when you’re ready to play. Even play console games with friends from the cloud. You may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. To see if there’s an update available: Press the Xbox button to open the guide. Select Profile & system > Settings > System > Updates. All ea games work as they open through ea play. " The “Failed Entitlement” message shows if the Steam Client fails to associate the game with your Steam account, this can happen when trying to run the game following the initial purchase or if the game is updated without restarting the Steam Client." Any advice will be useful, please and ...If you experience issues with Games that use the Paradox Launcher on Xbox Game Pass, it can be a problem with your antivirus and ransomware protection software. To fix this, you can try the following: First make sure you have no Paradox related processes in the background. You can check this for example via the Task Manager on Windows.Here’s what you need to do. Step 1: Open the Xbox app on your computer. Step 2: Click on the profile name at the top and go to Settings. Step 3: Go to the General tab and change the location ...In reply to LindaOlson1's post on November 10, 2018. Hey Linda thanks for keeping in touch! We suggest in this case to Powercycle the console first to make sure everything is fresh. If that doesn't do the trick then the next step would be to clear the game cache: How to clear Game Cache on the Xbox One: Settings. System.Try these methods to fix the Store one by one to see if one of them will solve the problem. Clear the Microsoft Store cache. 1. Press the 'Windows + r' keys and type 'wsreset.exe' (without the quotes) 2. An command prompt window opens and then closes after approximately 10 seconds..